Frequently asked questions

What AstraDesk is, who it is for, pricing, devices, signatures, and how we handle your data.

What is AstraDesk?

AstraDesk is a workspace for invoices, contracts and e-signatures. You create, send, sign and store essential business documents in one place instead of paying for separate tools. Full facts: What is AstraDesk?

Who is AstraDesk for?

Independent professionals and small firms who want one simple workspace for documents, contracts and invoicing — without a monthly SaaS stack.

Who makes AstraDesk?

AstraDesk is built in Ireland by Niall Darby at Star-Tek IT Services. Company page · LinkedIn.

How much does AstraDesk cost?

AstraDesk is a one-time purchase on the App Store for iPhone, iPad, and Mac. Windows desktop and web access are included for the same account — there is no subscription.

Do my clients need to install an app?

No. Signing links and your public business profile work in any modern browser. Recipients do not need an AstraDesk account.

Can I use it on desktop, mobile, and web together?

Yes. Sign in once on Mac, Windows, iPhone, iPad, or the web — invoices, contacts, contracts, and your profile stay synced.

Is e-signing legally valid?

Recipients sign in a browser. Signed documents include a timestamped audit trail suitable for business records. Signing links expire after 30 days, can be voided by the sender at any time, and can optionally require a 6-digit code emailed to the recipient before the document opens. Requirements vary by jurisdiction and document type — seek professional advice when needed. Company · E-signatures.

How are signing links protected?

Links expire after 30 days, you can void a link anytime, and you can require a 6-digit email code before the document opens. Events are recorded in the audit trail. Short version: answers · full: e-sign security.

Can I require an email code before someone signs?

Yes. Switch on Require email code before signing. The recipient must enter a 6-digit code emailed to their address before the document opens. A forwarded URL alone is not enough. Short answer.

Is AstraDesk related to astradesk.dev?

No. AstraDesk® at www.astradesk.org is invoices, contracts, and e-signatures from Star-Tek IT Services in Ireland. It is not related to astradesk.dev or any AI-agent or help-desk product with a similar name.

Does AstraDesk support two-factor authentication?

Yes. Optional TOTP authenticator-app 2FA under Profile → Security. Once on, every new sign-in (email, Apple, or Google) asks for a 6-digit code.

Who legally operates AstraDesk?

Niall Darby at Star-Tek IT Services, Ireland. App Store seller: Niall Darby. Company page.

Where is customer data stored?

Workspace data is stored on Supabase in AWS region eu-north-1 (Stockholm, Sweden), in the EU. Details: Trust.

Is there a privacy policy and DPA?

Privacy Policy. If you put client personal data into AstraDesk, we are your processor. Public DPA: astradesk.org/dpa.html.

What happens to documents if AstraDesk closes?

Profile → Export everything downloads a single ZIP of your full workspace (JSON, CSV, rendered PDFs, signed files, audit trails) whenever you like. We commit to at least 90 days’ notice before any shutdown, with export available throughout. Details: continuity commitment.

Is my data sold?

No. We do not sell your invoices, contacts, or signature data to advertisers or data brokers. See the Privacy Policy.

What happens when I use AI Draft Studio?

Your prompt is sent to Google Gemini to generate contract text. Optional dictation may send short audio to fill that prompt. AstraDesk does not use your drafts to train models. Built-in templates still work if you skip AI. More: Trust & security.

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Last updated September 2026 · © AstraDesk